Recurring payments

• Fetch™ User Guide for Card Payments

• I'd like to know more about Fetch™. How do I get started?

• How do I login to the Fetch™ system?

• What can I do if I’ve forgotten my Fetch™ system password?

• What is the Fetch™ system?

• What is the difference between a Fetch™ system administrator and an authorised user?

• What is the difference between recurring direct debit payment plans and recurring card payment plans?

• What is the difference between the three types of Fetch direct debit payment plans?

• What is the difference between recurring and instalment card payment plans?

• How do I set up a Fetch recurring direct debit payment plan with a customer?

• How do I set up a Fetch recurring card payment plan with a customer?

• How do I notify my customers about direct debit payments?

• What happens if a customer queries a recurring payment?

• What happens if a recurring payment plan customer moves to another bank?

• How will I know if a customer's payment isn’t successful?

• Where do I find the direct debit authority form?

• Where do I find the Fetch recurring card payment authority form?

• Which reports are available for Fetch™ recurring direct debit payments?

• Which reports are available for Fetch™ recurring card payments?

• What is Fetch™ recurring payments?